RetroWeb.net™ Web Hosting

What is a card verification number?

Your card verification number is the last three (3) digits of the number on the signature strip of your credit or debit card.

Do you charge to transfer a domain name from you to another registrar?

We don't charge to transfer your domain name to another registration provider, with one exception. If the domain name you wish to transfer came free as a special offer with one of our web hosting accounts, we require you to have paid for the first month of service before transferring your domain name from us. If you wish to transfer out your domain name before the end of the first month of service, a $20 USD release fee applies.

What support options do you provide?

We offer support via two methods:

• the support forum
• the help desk

Do you allow pornographic content?

We do not allow any pornographic content on our servers due to the possible risks to the quality of our network and the overhead involved in ensuring the legality of any such content. For further information on what we allow and prohibit, please see our Acceptable Use Policy.

How do I know how much data transfer I'll use?

If you'd like further advice on how much data transfer you think you'll need, please try our bandwidth calculator. Otherwise please feel free to email us on sales@retroweb.net and we'll be glad to assist.

How does web hosting work?

We provide space on the World Wide Web for you to publish your website. In order to get started, you need to think of a domain name for your website. A domain name is like a postal address but for the web - it's what your visitors use to find your website. Some examples of famous domain names are google.com, yahoo.com and hotmail.com.

What are hosting units? How do they work?

Units are just a simple way to upgrade your account. If you need additional space, bandwidth, or another domain name slot, just buy a unit. Each unit provides:

• two additional domain name slots on your account
• 1GB extra disk space
• 10GB monthly data transfer

What are nameservers?

A 'nameserver' is a lot like an address book for the Internet. The only difference is that instead of holding postal addresses, a nameserver holds IP addresses. When someone wants to visit your website, their computer will ask our nameservers where to find your website. Our nameservers contain the IP addresses for all of our customers.

What are the nameservers for RetroWeb.net?

Our nameservers are:

ns1.retroweb.net
ns2.retroweb.net

What is data transfer?

Data transfer is the combined amount of incoming and outgoing traffic used by your website. Every time someone views a page on your website, or downloads a file, it uses a small proportion of traffic. The more popular your website, the more data transfer you'll use. If you'd like further advice on how much data transfer you think you'll need, please try our bandwidth calculator.

What is multi-domain hosting?

Multi-domain hosting allows you to host several different domain names on one hosting account. Some hosts only let you use one domain name, but with RetroWeb.net, you can add as many as you like. Two domain name slots are provided with our base package, and you can add more at any time by purchasing additional units.

Which servers do you use?

To ensure that your web site runs as quickly and smoothly as possible, RetroWeb.net use only high specification servers.

Currently, we're using very fast 2.8Ghz dual Intel® Xeon® servers with 2GB DDR EEC RAM as our default configuration. That's two enterprise class processors per server.